Why does it take several weeks to receive my order?
We do not keep items in stock, in case there needs to be an adjustment in size. Our bedding and window treatments are custom made by our talented sewing staff after an order has been placed. It generally takes 1-2 weeks before we're ready to ship.
Can I get a rush order?
We try to accommodate customers who must have their items sooner for a special event. Contact us and we will check our sewing schedule.
What if I need a custom size?
Any of our items can be altered to your specifications. See our CUSTOM page.
How do I know the fabrics I choose will look good together?
Our collections are made up of matching and coordinating fabrics to take the guesswork out of decorating. Also, we’re happy to send free fabric samples so you can see and feel the fabrics before you purchase.
Where are your products made?
All "Close to Custom Linens" items are made in North Carolina by our talented sewing staff who have more than 40 years of experience. You'll be impressed by the superior quality of their workmanship and their attention to detail.
What if the color doesn't work in my room?
We're happy to send you a free fabric sample before you order so you can see if the color will work. But if the color isn't right, no worries! You may return the item, unused and in its original packaging, for a refund minus the restocking fee.